Subscriptions & Billing

Manage plans, payment methods, invoices, refunds, and billing changes

Subscriptions & Billing

Your billing pages show your current plan, credit balance, subscription status, payment methods, order history, invoices, and refund options.

Where to Manage Billing

  • Billing dashboard: View balances, subscription status, order history, invoices, and refund eligibility.
  • Manage subscription: Subscribe, change plans, switch billing intervals, cancel, or resume when available.
  • Payment methods: Add, replace, or update the card used for renewals.
  • Top-up credits: Buy permanent extra credits when you have an active subscription.

Plans

  • Spark ($19/mo or $149/yr): 50 monthly credits for single-page creation and personal, non-commercial use.
  • Canvas ($49/mo or $399/yr): 175 monthly credits plus Bulk Generator access for personal and non-commercial projects.
  • Masterpiece ($99/mo or $799/yr): 375 monthly credits, Bulk Generator access, priority features where available, and commercial usage rights.

Annual billing is available at a discount when shown on the billing page. Monthly credits refresh each billing cycle and do not carry over.

Changing Plans

The manage subscription page shows what will happen before you confirm a change.

  • Upgrades: Moving to a higher plan usually applies immediately.
  • Monthly to annual: Switching to annual billing usually applies immediately.
  • Downgrades: Moving to a lower plan usually takes effect at your next renewal.
  • Annual to monthly: Switching from annual to monthly usually takes effect at your next renewal.

If a change is scheduled for renewal, your current plan continues until the renewal date shown in billing.

Canceling or Resuming

If you cancel, your subscription stays active until the end of the paid billing period. Monthly credits and subscription-only features end when that period ends. Permanent top-up credits remain on your account, although buying more top-ups requires an active subscription.

If your subscription is set to cancel at period end, your billing page may offer a resume option before the period ends.

Payment Methods

Use the payment methods page to add a new card, replace an expired card, or change the card used for renewals. If a payment fails, update the payment method and retry or wait for the processor's retry flow.

Invoices and Order History

Your billing dashboard includes order history for subscription charges, top-up purchases, refunds, and related billing events. Paid orders may include invoice links or local invoice pages. Use these for receipts, bookkeeping, or support questions.

Past-Due Status and Grace Periods

If a renewal payment fails, your subscription may become past due while payment is retried. Some access can continue during a retry or grace period, but subscription benefits can be limited or ended if payment is not resolved.

Permanent top-up or preserved legacy credits remain visible in your balance. Subscription-only features, such as Bulk Generator access, still require an active entitled subscription.

Top-Up Credits

Top-up credits are permanent extra credits for active subscribers. They do not expire, and they remain available after cancellation. They add generation capacity only; they do not change personal or commercial usage rights by themselves.

Refunds

Eligible first-time purchases may qualify for the 14 Days Money Back Guarantee if the account has generated less than 25 images and meets the other policy requirements.

Your billing dashboard may show refund eligibility checks. If an order passes the automated checks, a self-refund option may be available. Otherwise, contact support for manual review. See the Refund Policy for the full rules.

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